Privacy Policy

Last updated: 2026-05-21

Cadence is a multi-brand social scheduling platform built for music production companies, independent artists, and entertainment brands. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over it.

1. Information we collect

Account information. When you create a Cadence account, we collect your name, email address, password (stored hashed via bcrypt), and billing details (handled by Stripe — we do not store card numbers).
Connected social accounts. When you connect a TikTok account to Cadence via OAuth, TikTok provides us with an access token and refresh token scoped to the permissions you grant. We store these tokens encrypted at rest using AES-256.
Content you create or upload. Videos, captions, hashtags, scheduled times, and any analytics responses you choose to view through Cadence.
Usage data. Standard server logs (IP address, timestamps, request paths) retained for 30 days for security and debugging. No third-party analytics or advertising trackers.

2. How we use information

To deliver scheduled posts to the social platforms you've connected (TikTok, with planned support for Instagram, YouTube, and Facebook).
To authenticate you and secure your account.
To process subscription billing through Stripe.
To send transactional emails (post confirmations, scheduling failures, account notices). No marketing emails without explicit opt-in.

3. Third-party services

Cadence integrates with the following processors. Each operates under its own privacy policy:

TikTok (Content Posting API) — for publishing scheduled content
Stripe — for subscription billing
Render.com — for hosting
AWS S3 — for video storage during upload pipeline
Anthropic API — optional caption-assist feature; off by default, requires user opt-in

4. Data retention and deletion

Account data is retained while your account is active.
You can delete your account at any time from Settings → Delete Account. All personal data, connected social tokens, scheduled posts, and content cache are permanently removed within 7 days of deletion.
You can revoke Cadence's access to your TikTok account independently at tiktok.com/setting/security under "Manage app permissions."
Stripe billing records are retained for 7 years per US tax law.

5. Your rights

Under GDPR (EU), CCPA (California), and similar frameworks, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Delete your data
Export your data in a portable format
Object to processing

Submit any request to jakedouglas@biggerdreamsco.com. We respond within 30 days.

6. Children

Cadence is not directed at and does not knowingly collect data from anyone under 13 (or 16 in the EU). If you believe a child has provided us data, contact us and we will delete it.

7. Security

All traffic encrypted in transit via TLS 1.2+
OAuth tokens and sensitive credentials encrypted at rest with AES-256
Passwords hashed with bcrypt (cost factor 12)
No shared credentials — every user gets isolated token storage
Annual security review

8. International transfers

Cadence is operated from Los Angeles, California, USA. By using the service you consent to the transfer of your data to the United States.

9. Changes to this policy

We may update this policy. Material changes will be announced by email at least 30 days before they take effect. The "Last updated" date at the top of this document always reflects the current version.

10. Contact

For privacy questions or to exercise your data rights: jakedouglas@biggerdreamsco.com.

Cadence is operated by Bigger Dreams, LLC. Mailing address: 101 E 17th St, Los Angeles, CA 90015.